We deliver within a 5-mile radius of our café at 70 Niddrie Mains Road, Edinburgh. Delivery is available from 9:00 AM to 4:00 PM, Monday through Saturday, and 10:00 AM to 4:00 PM on Sundays. Delivery times are estimates and may vary based on order volume and traffic conditions.

The minimum order for delivery is £15. Delivery is free for orders over £25. For orders between £15-£25, a £2.50 delivery fee applies. You can always choose our click & collect option with no minimum order requirement.

Once your order is confirmed, you'll receive a tracking link via SMS and email. You can also track your order directly on our website by visiting the 'Track Your Order' page and entering your order number. Our system provides real-time updates on order preparation and delivery status.

We accept all major credit and debit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, and PayPal for online orders. In our café, we also accept cash and contactless payments.

Yes, we have a variety of gluten-free and vegan options available. Our menu clearly marks these items with special icons, and our staff can help you choose the perfect option for your dietary needs. We take food allergies seriously and have separate preparation areas for allergen-free meals.

We take food allergies very seriously. While we have procedures in place to prevent cross-contamination, we cannot guarantee a completely allergen-free environment. Please inform our staff about any severe allergies when ordering, and we will take extra precautions. For events and catering, we can discuss specific requirements in advance.

We're committed to supporting local producers. Approximately 70% of our ingredients are sourced from local Scottish suppliers, including our dairy, meat, and seasonal vegetables. We believe in sustainable sourcing and building relationships with local farmers and artisans.

We recommend booking at least 2-3 weeks in advance for smaller events and catering orders. For larger events, weddings, or venue hire, we suggest 4-6 weeks' notice to ensure availability. However, we'll always try to accommodate last-minute requests when possible.

Cancellations made more than 30 days before the event will receive a full refund. Cancellations between 14-30 days receive a 50% refund. Cancellations within 14 days are non-refundable. For table reservations, we ask for at least 2 hours' notice for cancellation.

Absolutely! We offer evening venue hire for private events, parties, and corporate functions. Our space can accommodate up to 50 guests comfortably for seated events and up to 80 for standing receptions. We have a late license until 1:00 AM for private events.

Our venue hire packages include use of the space, basic furniture setup, standard cleaning, and access to amenities like WiFi and basic AV equipment. Additional services such as premium catering, advanced AV setups, extended hours, and dedicated event coordination are available at extra cost.

Yes, you're welcome to decorate the venue to suit your event theme. We ask that no fixtures are attached to walls or ceilings without prior approval, and that all decorations are removed at the end of your event. Confetti, open flames, and glitter are not permitted for safety and cleaning reasons.

Yes, we have a private car park with 20 spaces available for event guests. Additional street parking is available nearby. We're also easily accessible by public transport, with bus stops and tram stations within a 5-minute walk.

Our standard opening hours are:
Monday-Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: 10:00 AM - 4:00 PM
Hours may vary on bank holidays and during special events.

Yes, our café is fully wheelchair accessible with level access entrance, accessible toilet facilities, and designated wheelchair-friendly tables. We also have hearing loop systems and staff trained in accessibility awareness.

Yes, we offer free high-speed WiFi to all our customers. Simply connect to "Kitchen&Bean-FreeWiFi" and follow the prompts to get online. There's no time limit, so feel free to work or relax with us for as long as you like.

Well-behaved dogs are welcome in our outdoor seating area and in specific indoor sections. Guide dogs and assistance animals are welcome throughout the café. We provide water bowls for our furry friends.